How our IT habits have changed due to the pandemic

With people worldwide being forced apart, we have had to adapt our behaviours to fit in with our new normal – and most, if not all, businesses have been forced to adapt too.

It’s hard to imagine a world without cloud technology.

Cloud based technology has enabled these businesses to continue to operate throughout the crisis by accelerating their digital strategies.  The shift has been huge, and it is the Cloud that has made collaboration and commerce more possible and accessible.

Customer Relationship Management (CRM) databases have been essential in sharing customer information across Cloud based systems – where a quick chat across the office is no longer possible.

Alongside businesses, schools, colleges and universities have been forced to adopt digital learning. Cloud based systems have once again accelerated the digital landscape for these communities, by mitigating the immediate disruption and establishing approaches to develop more open and flexible methods for the future.

It is likely that this will not be the first, or last time we are faced with a global pandemic.  There are now businesses across the world with brand new contingency plans and disaster recovery plans in place.

We have all had to learn that the world as we know it is going through a rapid pace of change and it is crucial that we learn lessons and continually adapt our response to future breakouts, whether that is another pandemic, natural disasters, terrorism or war.

Remote working solutions – VoIP

The option of working remotely has soared in popularity over recent years, and the pandemic has certainly expedited that growth.  The flexibility of an internet phone system means that team members can be anywhere in the world and still be able to answer the phone as if they were in the office.

The case for working from home is a strong one; you do not lose any of the features that come with a traditional office/phone set up, and you can continue to rely on features such as call recording, forwarding, call conferencing and other powerful features via an easy to use web portal.

How will your business react?

As with many other IT companies across the UK, we have gained first-hand experience in how to manage dynamic network traffic increases while understanding the challenges of homeworking.

At Chicane Connect we have increased our reliability and network resilience for our clients, ensuring our users are connected and more familiar with digital tools.

Having connectivity anywhere is now more important than ever.  Our highly trained teams look after cloud services for all types of organisations, large or small.  Contact us today to find out how we help you get the most out of your cloud-based solutions.

For more information visit the Chicane Connect website